Digital Downloads
All ABYSA COMMERCE products are digital and delivered instantly. As such, we do not offer refunds once a file has been downloaded, except in the case of a defective or corrupted file.
Refund Eligibility
- Refunds will only be considered if:
- The product cannot be downloaded due to technical errors on our end.
- The file is proven to be defective or incomplete.
- The product cannot be downloaded due to technical errors on our end.
Non-Refundable Situations
- We do not offer refunds for:
- Buyer’s remorse or mistaken purchases.
- Compatibility issues due to user software or hardware.
- Failure to understand product descriptions prior to purchase.
- Buyer’s remorse or mistaken purchases.
Cancellation Policy
- We do not offer subscription services currently. All purchases are one-time payments with instant digital access.
Refund Request Process
To request a refund:
-
- Email support@abysacommerce.com
- Include your order number, email used for purchase, and a brief description of the issue
- Our team will respond within 2 business days
- Email support@abysacommerce.com